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Perfect Venue Help Center

Support form

Perfect Venue

Setting up standard information about your venue, restaurant or event space.

To start setting up your Perfect Venue account, first add all of your most important venue details. Here is information about each field in Venue Details:

Venue Name: What the guest will see as your name on their proposal

Internal Name: Abbreviations or nicknames for your venue space that is internal to you & your team

Website: Your venue's website/ landing page

This is where you will establish your general event settings. 

Event Start Time: The earliest guests can inquire about starting an event at your venue

Event End Time: The latest guests can inquire about ending an event at your venue

Minimum Group Size: The smallest group size you allow for a private event

Multi-Day Events: This is a Premium feature that will allow events to span across multiple days. To turn this feature on, select Yes from the drop-down.

This is where you can add your venue branding to Perfect Venue!

The logo & banner will appear on both your contact form & proposals:

Venue Settings

Adjust the event time start and event time end selectors to be the hours you want to be able to have events

Please note: The hours apply to all days, so make sure that they include all possible hours that someone can book an event during the week.

How to Change Your Business Hours

What is the notification email under venue settings?

The notification email is going to be the email that receives notifications on everything that is happening in your Perfect Venue account. We recommend this email is a general email (such as an events@ or info@) so multiple people in your organization will have visibility on everything.

How do I adjust my individual notifications?

Each team member has the ability to receive notifications for new leads and payments. For our 

, you are also able to receive notifications on team messages.  To toggle these on and off:

scroll down to notifications and toggle on or off!

What does it mean if I am the “owner” of an event? 

When you are assigned the “owner” of an event, you will be the one who receives all the notifications regarding that event (new messages, payments, etc).

note: the main notification email in venue settings will no longer receive notifications for an event once there is an owner assigned. 

On the left hand side, select the "owner" field, a dropdown of team members will appear

Select the team member you would like to assign!


Notification Settings

Information to help you get started using Perfect Venue